Connecting social channels

1 min czytania Zaktualizowano cze 19, 2026 0 komentarz

Authorize your social profiles and pages so the platform can act on your behalf.

Connecting social channels

Beyond WhatsApp, Octa8 connects to a wide range of social channels — Facebook Pages, Instagram, LinkedIn, YouTube, Pinterest, Threads, Mastodon, Discord and more. All of them are managed from the channels hub at /user/channels.

The connect flow

Open /user/channels and pick the channel you want to add.
Choose Connect. You're redirected to the provider to sign in and authorize access.
Approve the requested permissions on the provider's site.
You're returned to Octa8. For providers with multiple assets (e.g. several Facebook Pages or YouTube channels), pick the exact page, profile or channel to link.

Keeping channels healthy

Authorizations can expire when you change a password or revoke access at the provider. The Channels health page flags any channel that needs re-authorizing — just run the connect flow again to refresh it.

Tip: connect with the account that actually owns the page or profile. Connecting with a personal account that lacks admin rights is the most common reason a channel can't post.

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Connecting a WhatsApp channel

Link a WhatsApp number by scanning a QR code so you can send and receive messages.

Connect a website channel

Add a site the same way you connect any other channel.

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